Coronavirus Update 15 April 2020
In conjunction with the Royal College of Veterinary Surgeons (RCVS) and British Veterinary Association (BVA) this is how you can care for your pet during COVID-19 and this is what we are able to do.
Our Bridgwater surgery is open and our staff are on hand for you and your pets during this difficult time. We are operating a medicines and food collection service most days from the Burnham surgery.
All clients are being offered video or telephone consults, enabling you to get the advice you need and for our team to decide if we need to see your pet in person to provide further care. For any emergencies we’ll ask you to attend the practice immediately.
We can provide essential care for all pets during the current government restrictions. This includes some vaccinations as well as providing products such as pet food, flea, worm and tick products, as well as ongoing medications. For any products you’d like to order simply call us to arrange for payment and safe collection/delivery of these items.
The below Q&A provides further details on how we are caring for pets at present.
What conditions constitutes an emergency needing immediate care?
If any of the below are occurring contact us IMMEDIATELY so we can direct you to your nearest open practice.
- Breathing difficulties
- Open wound injuries – significant bleeding
- Trauma (e.g. car accidents)
- Male cats struggling in the litter tray to pass urine
- Rabbits neglecting food
- Swallowing hazards i.e. toys/clothes etc.
- Ingestion of poison/harmful substances
- Eye problems
- Vomiting or diarrhoea especially if your pet appears quiet or depressed or if it is going on for a long time (more than 24 hours)
- Swollen abdomen or retching (especially large dogs)
- Loss of thirst & appetite
- Struggling to give birth
- Significant weakness or collapse
- Struggling to urinate
- Acute severe lameness
If the advice is to come into practice please follow the advice on our website.
I am concerned about my pet’s health in general but I do not think it is an emergency?
To respect social distancing rules we are replacing our standard consultation service with video and telephone consultations. Please contact the practice to arrange an appointment. We also have advice on video and telephone consultations here.
Can I bring my pet in for an INITIAL VACCINATION COURSE?
Unvaccinated puppies, kittens and rabbits are at risk from picking up the diseases we commonly vaccinate against.
Whilst the risk can be lessened by keeping pets inside and avoiding contact with unvaccinated animals, your vet can discuss your pet’s current situation with you, and risk assess whether vaccination at this point is recommended.
Please contact the practice to arrange an appointment and instructions on how we will keep you and our staff safe to enable us to carry out this treatment for your pet.
Can I bring my pet in for its ANNUAL VACCINATION BOOSTER?
Dogs – We are contacting clients to discuss their pet’s needs and to arrange an appointment if vaccination is required. We know who needs a booster based on what they had last year. However, if we have not vaccinated your dog in the past, please call us to discuss.
Cats – No. We can safely postpone this vaccine for up to 3 months after the due date without requiring a restart. We are contacting clients to discuss their pet’s needs and to arrange an appointment if vaccination is required. We know who needs a booster based on what they had last year. However, if we have not vaccinated your cat in the past, please call us to discuss.
Rabbits – If your rabbit is due its annual booster, please discuss this with your vet. If your vet decides that your rabbit is at significant risk of picking up either VHD or Myxomatosis, then they may recommend vaccination. Please contact the practice to arrange an appointment and instructions on how we will keep you and our staff safe to enable us to carry out this treatment for your pet.
How can I get my FLEA, WORM, TICK and FLYSTRIKE treatments?
It is important that you continue to give your pet the appropriate treatments. Please contact us to arrange getting these products to you.
Or REPEAT FOOD and MEDICATIONS?
It is important that you continue to give your pet the appropriate food and medication. We receive regular deliveries of pet food and medications, so there is no concern or reason for stockpiling. Please contact us to arrange getting these products to you, prior to your pet requiring repeat food or medications.
Can my pet still have ELECTIVE OPERATIONS such as Neutering, Dentistry and Lump removals?
At present elective operations such as neutering are not deemed essential. If you are worried about a lump on your pet we strongly recommend a video consultation with your vet at this time and if considered necessary by the vet we can advise on the best ways to manage.
Can I bring in my pet my for a HEALTH CHECK?
Not at this moment in time because this is not deemed critical. However, depending on availability, we may be able to conduct a health check via a video or telephone consultation. Please ask the practice for further information.
Can I bring my pet in for NAIL CLIPS? Or to have their ANAL GLANDS expressed?
This should be postponed if you your pet is not in any danger of feeling discomfort. If you are uncertain whether this is the case please arrange a video consultation or telephone consultation with the vet or the nurse.
What about ULTRASOUNDS and BLOOD TESTS?
The practice can deem whether this would be critical or not – please contact them to understand more.
The above still hasn’t answered my question?
Please contact us directly on 01278 451592